Beaufort may seem like a small town to some, but our county is one of the fastest-growing counties in South Carolina. As the population of renters grows, it's important to meet their changing expectations.
These days, most people are looking for digital solutions to life's basic problems. Gone are the days when everyone has a check book on hand or wants to pick up the phone to call about a maintenance request.
That means that it's time to invest in a tenant portal. How will this benefit both you and your tenants? Read on to find out.
Making Rent Payments Easy
First and foremost, an online portal allows tenants to pay rent digitally. This eliminates the need for outdated payment methods like checks and money orders as well as the issue of payments getting lost in the mail.
Tenants can also automate payments so they're never late on rent again. This can better support your rental income and reduce the possibility of having to evict a tenant.
Tracking Fines and Fees
Rent typically isn't the only thing tenants need to pay. Most landlords also collect a security deposit at the beginning of the first leasing term. They may also charge a pet fee or fees for late rent payments.
A tenant portal can make accounting simple. You can easily keep track of additional fines, deposits, and fees that tenants owe. You can also keep track of any refunds you need to initiate.
Scheduling Maintenance With Ease
Property maintenance is one of the biggest ongoing roles a landlord or property manager must fulfill. This entails receiving maintenance requests, scheduling and overseeing maintenance, and sticking to a preventative maintenance schedule.
Tenants play a major roll in helping landlords to keep their rental properties in good condition. A tenant portal allows tenants to request maintenance and offer times that work best for them. In turn, you can use the portal to communicate about and track any maintenance that needs to be taken care of.
Streamlining Lease Renewals
It's no secret that a lease renewal is one of the most valuable things a property owner can secure. When tenants renew, you don't have to pay for marketing or post-move-out upgrades. You also don't have any gaps in your rent collection.
Tenant portals can keep all important leasing documents in one place. You can automate lease renewal reminders and send along copies of the new lease for tenants to digitally sign. No more long lease renewal meetings or lost documents!
Call Stinger Home Management for Your Own Tenant Portal
As our population of renters grows here in Beaufort, it's important to stay current in your approach to property management. Today, a tenant portal is one of the most valuable tools you can use, and your tenants will benefit, too.
Do you need more than a tenant portal to get your rental property portfolio on track? Stinger Home Management is a veteran and family-owned full-service property management company with a commitment to both our landlords and our tenants. Contact us to find out how our success can become your success.
